Last Updated: July 11, 2026
At WP Troubleshoot (https://www.wptroubleshoot.com), we are committed to protecting your privacy. This policy outlines how we handle personal and tracking data.
1. Information We Collect
Service Data: Name, email, temporary WordPress credentials, and site details provided for troubleshooting. Temporary credentials are deleted immediately upon task completion.
Automated Data: IP addresses, browser types, and access logs processed via Cloudflare.
2. Google AdSense & Third-Party Advertising
We use Google AdSense to serve advertisements on our website. You must be aware of the following conditions regarding third-party vendors:
Cookies Integration: Google and other third-party vendors use cookies to serve ads based on your prior visits to our website or other websites on the internet.
Personalized Advertising: Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
How to Opt-Out: You may opt out of personalized advertising by visiting Google's [Ads Settings](https://google.com). Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting [www.aboutcookies.org](https://aboutcookies.org).
3. Google Analytics (GA4)
We utilize Google Analytics to track anonymous visitor behavior and site performance. This data helps us improve our guides and troubleshoot loading bottlenecks. No personally identifiable information (PII) is linked to this tracking.
4. Data Sharing & Retention
We do not sell or trade your data. Active client data is retained for 12 months for support continuity. Financial records are retained for 7 years for tax compliance.
5. Your Rights (GDPR & CCPA Compliance)
You have the right to access, rectify, or request the deletion of your personal data. To exercise these rights, please contact us at support@wptroubleshoot.com.
6. Data Security
All data transmissions are protected via TLS 1.3 encryption. Access credentials are systematically handled within secure, encrypted environments.